“Do you install the initial product when it's delivered? Do I need a hose at the back as this is sitting over a sump pump pit for drainage in the basement? Can you bring a hose for installation and I reimburse? Please clarify. Thanks”

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• The product comes with a standard decent length hose initially but you can upgrade yourself to whatever you prefer

  Answered by ZacharyG 2 years ago

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• They can install the product after it is delivered. When you call for the install appointment, explain what your situation is and they will figure out with you the best planning process.

  Answered by Dutch 2 years ago

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• Best Buy representative picked a product with a built in tray to drain the water

  Answered by Anita 3 years ago

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• Thank you for reaching out to us. I recommend you speak to one of our experts, and try to schedule a free In-Home consultation prior to your delivery. You can set up the free consultation here: bby.me/dv5yn. You can also call us at (800) GEEK-SQUAD or (800) 433-5778. We have Agents standing by to help.

  Answered by GeekSquadSupport 5 years ago

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