A:AnswerHi there. Thanks for your question! If you're referring to Total Tech Support, this will cover all of your computers - your work computer included. If you're talking about the Geek Squad Protection purchased with a specific computer, that is only for that individual PC. If you have any further questions, we'd be happy to answer them for you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need more help.
A:AnswerHi there. Thanks for question! I'm sorry to hear about your TV. Normally, TV legs are not made separate from the unit itself. However, we'd be happy to look into this for you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can help you out.
A:AnswerHi Jenn. Thanks for your question! We should be able to send someone out there depending on the size of the TV. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can best help you.
A:AnswerHi there. Thanks for your great question! We used to allow extending protection plans. However, at this time, we no longer do that. If you have any questions or concerns about this change, feel free to reach out to us either at your local Best Buy or (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerSorry to hear about your TV issues, Jenna. We can help look into what warranty, if any, your TV is covered under. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Marvin. Thanks for your question. I'm sorry to hear about your TV! It sounds like the LED panel inside is damaged underneath the glass. Most of the time, the repair can be quite costly depending on the age of the TV. The agent who is coming out would be able to tell you if it's worthwhile or not.
A:AnswerHi Sanju. Thank you for your great question! When purchasing an Apple Watch, you have the option to purchase AppleCare or just leave it with the manufacturer warranty. Based on Apple's website, it seems that you can get repair services in India. But to be positive, you may want to get in contact with them directly.
A:AnswerHi Lizzie. Thank you for your question! I'm sorry to hear about your TV! Currently, our Geek Squad Protection plans cover more-so the internals of the unit and not damage. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerHi there. Thank you for your question! Currently, the protection does not cover physical damage but more-so the internals of the TV. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerThanks for your question. We should be able to install and mount your new TV for you. For help with scheduling, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerWe should be able to assist with that so long as the item is still within the return period. For full details on our Return & Exchange Promise, please visit us online at www.bestbuy.com/return.
A:AnswerMost electronic devices come with a registration card with the instruction packet however you can also register online. Just find the model number and serial number and you should be good to go. Whichever one you register will be the one with the coverage
