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Hi JW - Thanks for choosing Model # PEM31SF3SS! We are sorry to hear a new trim kit is needed and apologize for any inconvenience this has caused. Yes, JX827SFSS is the same as JX827SF1SS. When the model is manufactured, the extra number is placed on the appliance rating plate and product registration card. This number is used to identify manufacturing specific data when the appliance is made. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
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