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Hi Fred - Thanks for reaching out to us! We are sorry to hear your pem31sf2ss microwave is not working and apologize for any inconvenience this has caused. The current model is GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven Model #: PEM31SFSS. This model is compatible with 27" Trim Kit JX827SFSS. Note: When the model is manufactured, the extra number is placed on the appliance rating plate and product registration card. This number is used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, this is used as an identifier for the specific appliance. We certainly appreciate your loyalty. Keep in touch at GEAppliances.com. Sue
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