Questions & Answers

Q: QuestionIf my screen has a crack in it, is it covered

Asked 1 month ago by Anonymous.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

Q: QuestionDoes the coverage cover accidental loss?

Asked 9 months ago by D.

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

Q: QuestionHow do I make a claim? Where is my documentation?

Asked 10 months ago by Anonymous.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer You probably have the documentation on your email. For the claim your best shot is to go to a Best Buy store and ask the Geek Squad to guide you. I had a great experience and were very helpful.

  Answered 5 months ago by RodrigoL

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Q: QuestionDoes this cover replacements of lost?

Asked 1 year ago by Anonymous.

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

Q: QuestionI have a GoPro 8 Black I already had two of these cameras and both have given me the same problem black screen and the camera will take a long time to power off. can I upgrade with my warranty and just pay the difference instead of repairing the camera

Asked 1 year ago by Jaszo1111.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

Q: QuestionI have a GoPro hero 10 with 2 year protection plan. If it has normal wear and tear like a cracked screen can I get those things fixed/replaced?

Asked 1 year ago by Anonymous.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

Q: QuestionThe garantice it's worldwide ?

Asked 1 year ago by Carlos.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

Q: QuestionIs this good for being able to record my kids soccer and football games?

Asked 2 years ago by KidsSports.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer It worked for us

  Answered 1 year ago by JollyJan

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Q: QuestionDoes the protection plan cover peeling non-stick coating on an air fryer?

Asked 2 years ago by sidezr.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer It should.

  Answered 2 years ago by BoostFPVVerified Purchase

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Q: QuestionI have a Sony a7iii with 2 year protection plan. It feel from my boat at sea, fortunately I didn’t lose it. What do I have to do to get it replaced?

Asked 2 years ago by Joaquin.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Take it to geek squad and give them some time.

  Answered 2 years ago by BoostFPV

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Q: QuestionI bought the GoPro hero 8 in March 2022 with the 2-year plan. It is defective the screen will freeze in the middle of a recording. Just brought it in and they're telling me they only send off the repair. I confirmed before I purchased! Reviews confirm? Nm

Asked 2 years ago by Bo.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Correct. Unless you brought it back within the first 15 days of purchase. Turn around on GoPros is around 2 weeks or less

  Answered 2 years ago by BoostFPV

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Q: QuestionI have a very limited amount of time to have my camera fixed, will I be able to have my camera replaced entirely instead of sent away to be repaired?

Asked 3 years ago by Bill.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer They used to replace them right away, now they have to send them in.

  Answered 2 years ago by BoostFPV

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Q: QuestionWhat happens if lost go pro …

Asked 3 years ago by GoPro.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Gotta buy another one, protection plan doesn't cover loss or stolen items.

  Answered 2 years ago by BoostFPV

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Q: QuestionDoes Geek Squad 2 year protection include initial transfer of data from old to new laptop?

Asked 3 years ago by Fletch.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer I don't believe so.

  Answered 2 years ago by BoostFPV

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Q: QuestionHello - does the protection plan cover lost monitor cable?

Asked 3 years ago by Petito.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Protection plan does not cover lost or stolen item.

  Answered 2 years ago by BoostFPV

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Q: QuestionI have a Samsung laptop and it has a 1 year guarantee if it gets stolen does it cover it so I can get a new one out?

Asked 4 years ago by Danny.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer No, policy doesn't cover lost or stolen items.

  Answered 2 years ago by BoostFPVVerified Purchase

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Q: QuestionDoes it cover if it stolen?

Asked 4 years ago by AveBRD.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer No.

  Answered 2 years ago by BoostFPV

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Q: QuestionI slipped down the stairs with my laptop and the letters keyboard came off. Now I just now realize that more and more letters are coming off and laptop sometimes froze. Would I be able to replace it?

Asked 4 years ago by Soomalo.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Yes.

  Answered 2 years ago by BoostFPV

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Q: QuestionHey out of curiosity I would like to know. If I added 2 year geek squad protection plan on my son’s laptop. And geek squad already fixed it once can I take it in again for a broken screen? How many claims am I allowed to do in 2 years?

Asked 4 years ago by Fani.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Great question, hopefully someone can give us an answer. Maybe the admin of this site?

  Answered 2 years ago by BoostFPVVerified Purchase

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