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This would vary depending on when your plan was purchased. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For plans that qualify, replacements can be ordered through a Best Buy store or by calling (855) 975-6831. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
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