I'm getting new Dell XPS15 from you w/Geek squad because XPS15 purchased direct from Dell in 2017 now has hard drive fail & warranty is up. It didn't work when new and I had to return to Dell, got a refurbished replacement, now dead. This is better right? null

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GeekSquadSupport · Accepted Answer

Having the Geek Squad Protection (GSP) for your new device is definitely a great peace of mind. In the event you find you require assistance, our Geek Squad Agents will be available to provide support. To learn more about the benefits the GSP provides, please reference the included link. www.geeksquad.com/termsconditions

Answered by GeekSquadSupport 6 years ago

“I'm getting new Dell XPS15 from you w/Geek squad because XPS15 purchased direct from Dell in 2017 now has hard drive fail & warranty is up. It didn't work when new and I had to return to Dell, got a refurbished replacement, now dead. This is better right?”

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