Questions & Answers

Q: QuestionWhat does this protection plan cover?

• A:Answer This Geek Squad Protection plan enhances your manufacturer warranty and covers you for accidental damage.

Q: QuestionWill I have to pay for parts or labor if my camera needs to be repaired under this plan?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer No, this plan covers 100% of the costs of parts and labor for qualified repairs.

Q: QuestionWhat does Geek Squad Protection cover beyond the manufacturer warranty?

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Geek Squad Protection enhances your manufacturer warranty by covering accidental damage.

Q: QuestionCan I transfer this protection plan if I give the camera to someone else?

• A:Answer Yes, you can transfer the Geek Squad Protection plan with no additional charges or restrictions.

Q: QuestionDoes this plan cover a replacement battery if mine no longer holds a charge?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer Yes, you can get a one-time replacement for the original battery if it fails to hold a charge.

Q: QuestionWhat does Geek Squad Protection cover?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Q: QuestionDoes this plan include any maintenance for my camera?

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Yes, this plan includes annual maintenance for your DSLR or mirrorless camera. You can bring it to a Best Buy store for cleaning and a functionality check.

Q: QuestionDoes Geek Squad Protection cover damage from power surges?

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Yes, if your camera is damaged due to a power surge, including those caused by lightning strikes, Geek Squad Protection will cover the repair.

Q: QuestionDoes this plan cover normal wear and tear?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer Yes, if there's a failure from normal wear and tear, Geek Squad will repair it.

Q: QuestionWhat if my camera's battery stops holding a charge?

• A:Answer If your original, non-disposable battery fails to hold a charge, the plan offers a one-time replacement.

Q: QuestionHow much does it cost to have my camera repaired under this plan?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer You'll never pay for parts and labor on qualified repairs.

Q: QuestionWhat does this protection plan cover if my camera stops working correctly?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer This plan covers failures from normal wear and tear, such as a problem with an internal part or how the camera was manufactured.

Q: QuestionHow often can I get my camera cleaned with this plan?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer This plan includes annual maintenance where you can bring your camera to a Best Buy store to have it cleaned and checked.

Q: QuestionDoes Geek Squad Protection cover damage from power surges?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer Yes, if a power surge, even from lightning, damages your camera, this plan will cover the repair.

Q: QuestionWhat happens to the protection plan if I give the camera to someone else?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer You can transfer your Geek Squad Protection to the new owner with no additional charges.

Q: QuestionWhat happens if my camera's battery fails to hold a charge?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer The plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.

Q: QuestionHow often can I get my camera cleaned with this plan?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer You can bring your camera to a Best Buy store once a year for cleaning and functionality check.

Q: QuestionDoes this Geek Squad Protection plan include any annual maintenance for my camera?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer Yes, you can bring your DSLR or mirrorless camera to a Best Buy store once a year for cleaning and a functionality check.

Q: QuestionDoes this plan cover power surge damage?

This question was asked about the related product: 4-Year Accidental Geek Squad Protection

• A:Answer Yes, the plan covers power surge damage, including surges caused by lightning strikes.