“I bought my printer in April 2020 and I love it, however when I try and print somethings it tells me it is out of paper, and it isn't, don't know how to fix it. I do my own greeting cards and when I print one side it works but won't print other side.”
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Sounds a sensor may be caught. Even little flecks of torn paper can trigger the sensor. Turn the printer off (maybe unplug it, to be safe) and look into the printer from both the front and back. Thoroughly check the paper path. Use a flashlight if you can. When a paper jam occurs, paper will tear, and some bit might be the culprit. Good luck!
Sorry, there was a problem. Please try again later.Normally, the out of paper error happens when there's a system error involving its software. If you haven't done so already, you can try uninstalling the original printer software and re-installing it from the HP.com website thru its download center. Hope this helps.
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