If I were to need a replacement and the item is not in stock at your store, can I get a gift card for a purchase in the future instead? null

Question

GeekSquadSupport · Accepted Answer

Hi there.  Thank you for your awesome question!  Basically what we do is swap out the product for the same thing if it's in stock.  If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase.  I hope this helps.  If you have any questions, please connect with your local Best Buy store. 
 You can find information about your local store at www.bestbuy.com/storelocator.

AlexCgo7 · Answer

Yes

Meni · Answer

Sometimes they’ll do that or they’ll just tell you to get something of equal value

“If I were to need a replacement and the item is not in stock at your store, can I get a gift card for a purchase in the future instead?”

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