“Is there any reason Pacific Sales refuses to honor their 5 year warranty that we purchased from them. All they want to do is refund the monies and let it up to us to purchase the additional warranty. What are my options.”
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We appreciate that you took the initiative to share this with us. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your device up and running right away. We have Agents standing by to help! For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
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