“I have faulty headphones. Shokz customer service wont reply. Fault within warranty but as they never replied they are now out of warranty. I have contacted them 7-8 times via all options Any ideas?”
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This is the reason why you purchase from Best Buy just take it back. Explain to the manager your situation. show them some communication email or text documentation if you have it. I am sure that they will work something out with you if your headset is not destroyed visually.
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