“My baby won’t connect to iPhone 10 and the reset is just a hole. Blue and red keep flashing.”
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Hi there - please power down the speaker and power it back up by holding down the power button THROUGH the welcome message. This puts the speaker into pairing mode. If this does not work please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you!
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