“Why don’t you answer all the questions so not everyone has to call you or go to a social media platform to get an answer, my Arc/HDMI doesn’t put sound to the speakers either! Do I need a special HDMI cable?”
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Go to Office Depot- Ativa #275-180 3 device HDMI switch--1-output---3 inputs. Age of your HDMI cords vitally IMPORTANT
Sorry, there was a problem. Please try again later.Hi there - a standard HMDI ARC should work. Please see our connection and trouble shooting guides in the links attached. Connection guide: https://alteclansing.com/wp-content/uploads/2019/04/Power-Duo-Connection-Guide.pdf . Trouble shoot guide: https://alteclansing.com/wp-content/uploads/2019/07/ABT385-TroubleShoot.pdf . How To Connect Guide: https://alteclansing.com/wp-content/uploads/2019/07/ABT385-How-to-Connect.pdf. If you have any further questions please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you!
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