Questions & Answers

Name: Aluratek - 10" Touchscreen LCD Wi-Fi Digital Photo Frame
Brand: Aluratek
SKU: 6339267
Price: 135.99 USD
Rating: 4.2 (506 reviews)

Aluratek - 10" Touchscreen LCD Wi-Fi Digital Photo Frame

Model:: AWS10F; |
SKU:: 6339267

User rating, 4.2 out of 5 stars with 506 reviews.

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QuestionCan this frame display photos from the cloud?
Asked 6 years ago by Anonymous.
- Answer Yes. It’s just one time upload
  Answered 6 years ago by Karthik
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QuestionCan someone please explain how to email photos to the frame from friends/relatives? I tried to set up the for for my Mom, but can only transfer pics from facebook or her phone so far. what am i missing?
Asked 4 years ago by PatsSon.
- Answer Give us a call at 866-580-1978 opt 2 and we can help you out.
  Answered 4 years ago by Aluratek
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QuestionI want to purchase this for my Mother in Law. She is not computer savy at all. Can we remotely email photos to the frame and they automatically display for her?
Asked 6 years ago by Lori.
- Answer I would say, No. After setting up the frame at home and pairing up my phone to it I could send any photo from my phone directly to the frame. I took the frame to work with me the next day and set it up on my desk, I decided to send a few more photos from the phone that was paired up with the frame the night before directly to the frame but the images never transferred. I took the frame back home that evening and soon as I got in and turned it on the photos transferred. Not sure why the photos didn’t transfer from my phone wile at work since both times I was hooked up to wifi and the device had already been paired. Your best bet would be to send the photos to her phone and use the frame’s app for loading photos to the frame. If she is not as computer savvy as you say, then you may have to pair up her device with the frame and install the app to her phone, But if you want to email photos directly to the frame I would say you w=may want to seek other options...
  Answered 6 years ago by Buddy
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QuestionWhen multiple phones send pics to the frame, do the pics immediately display?
Asked 6 years ago by Susan.
- Answer Yes, the new pictures will be added to the slideshow automatically.
  Answered 5 years ago by AluratekSupport
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QuestionHow many users can bind to one frame? Is there a limit?
Asked 4 years ago by Mary.
- Answer I haven't reached that limit if there is one
  Answered 4 years ago by LSullyR
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QuestionCan photos be emailed to this frame?
Asked 6 years ago by Val.
- Answer YES, When you set the frame up you automatically set an email up for the frame so you can email photos. It accepts 9 at a time.
  Answered 5 years ago by Relieved
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QuestionDoes this frame have to be plugged in or is it wireless?
Asked 6 years ago by Debbie.
- Answer It has a power cord, no batteries, if that's what you mean. Otherwise, it is a wifi frame, so it communicates wirelessly.
  Answered 5 years ago by Momories
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Questioncan you delete, change the order of, create slideshows, and create folders remotely on this digital photo frame?
Asked 6 years ago by curiousjoe.
- Answer I haven’t found a way to do this remotely. You can easily add photos remotely and delete them at the frame, and you can display sequentially or randomly.
  Answered 6 years ago by WharfRat
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Questionthe heads are cut off on many of my pictures. How do I fix this. I am using pictures on a flash drive downloaded from my computer
Asked 5 years ago by saesc.
- Answer Please go to Settings>Album Settings and disable Full Screen.
  Answered 5 years ago by AluratekSupport
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QuestionHow do I find the QR code after the device has already been set up? So, after the initial setup and the device already has photos on it. How do I pair it to my app?
Asked 3 years ago by Emily.
- Answer For this model, there is no QR code. Once the frame is connected to the internet, there will be a frame/device ID that you to enter in the Aluratek Smart Frame app for the pairing.
  Answered 3 years ago by Aluratek
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QuestionIs there another way to add a device other than scanning the QR code? When I scan it, the error message is unrecognizable code
Asked 3 years ago by Tracy.
- Answer Looking at the frame you have, the AWS10F, you should be using the Smart Frame app, not our FrameTime app or WIFI Frame app. The Smart Frame app does not require any QR code scanning. You will bind your phone (using Smart Frame app) to the frame via WIFI. Download the app, setup an account and login, then go to the Devices tab on the phone app, click the + sign next to My Devices and complete the 3 tabs. Then tap on Submit or Bind. If someone already setup the frame and you are the 2nd or 3rd person to try to bind to the frame, then you click the + sign next to Other Devices or Bound Devices and complete 2 tabs to bind. Contact us at [email protected] for more detailed instructions on using the Smart Frame app.
  Answered 3 years ago by Aluratek
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Questions & Answers

Aluratek - 10" Touchscreen LCD Wi-Fi Digital Photo Frame

Q: QuestionCan this frame display photos from the cloud?

Q: QuestionCan someone please explain how to email photos to the frame from friends/relatives? I tried to set up the for for my Mom, but can only transfer pics from facebook or her phone so far. what am i missing?

Q: QuestionI want to purchase this for my Mother in Law. She is not computer savy at all. Can we remotely email photos to the frame and they automatically display for her?

Q: QuestionWhen multiple phones send pics to the frame, do the pics immediately display?

Q: QuestionHow many users can bind to one frame? Is there a limit?

Q: QuestionCan photos be emailed to this frame?

Q: QuestionDoes this frame have to be plugged in or is it wireless?

Q: Questioncan you delete, change the order of, create slideshows, and create folders remotely on this digital photo frame?

Q: Questionthe heads are cut off on many of my pictures. How do I fix this. I am using pictures on a flash drive downloaded from my computer

Q: QuestionHow do I find the QR code after the device has already been set up? So, after the initial setup and the device already has photos on it. How do I pair it to my app?

Q: QuestionIs there another way to add a device other than scanning the QR code? When I scan it, the error message is unrecognizable code

QuestionCan this frame display photos from the cloud?

QuestionCan someone please explain how to email photos to the frame from friends/relatives? I tried to set up the for for my Mom, but can only transfer pics from facebook or her phone so far. what am i missing?

QuestionI want to purchase this for my Mother in Law. She is not computer savy at all. Can we remotely email photos to the frame and they automatically display for her?

QuestionWhen multiple phones send pics to the frame, do the pics immediately display?

QuestionHow many users can bind to one frame? Is there a limit?

QuestionCan photos be emailed to this frame?

QuestionDoes this frame have to be plugged in or is it wireless?

Questioncan you delete, change the order of, create slideshows, and create folders remotely on this digital photo frame?

Questionthe heads are cut off on many of my pictures. How do I fix this. I am using pictures on a flash drive downloaded from my computer

QuestionHow do I find the QR code after the device has already been set up? So, after the initial setup and the device already has photos on it. How do I pair it to my app?

QuestionIs there another way to add a device other than scanning the QR code? When I scan it, the error message is unrecognizable code