“The light bulb blew out we put new in and it won't work. He did not unplug when doing could that be the reason should we try new bulb”
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I have come across this issue on other microwaves as well. There is a chip on the control board that controls the dimming function of the light under the microwave. When the lamp shorts out, it can take out the chip. This is only for the lamp under the microwave.
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