i contacted support to help and they said i have to call so they can contact the seller of the item, it’s been almost 24 hours and still no code! null

Question

SarahG · Accepted Answer

Still no code either. I’m beyond upset. They took my $300 13 hours ago and I have no code.

RobertH · Answer

I waited even longer, never got a code.  I cancelled the order alltogether

jade65 · Answer

DO NOT ORDER BEST BUY DIGITAL GIFT CARDS UNLESS YOU WANT TO WAIT DAYS. ORDER FROM ANOTHER COMPANY THAT WILL SEND IT YOU IN MINUTES. CUSTOMER SUPPORT JUST FEEDS YOU BS.

LaurenF · Answer

I provided Amazon the receipt, serial number, claim code and even my card statement showing the transaction

MChamp · Answer

Mine gets emailed to me using my account I used to purchase the gift card but it always goes to spam so I have to look in my spam folder for it. It’s usually labeled as specialty eGC from Best Buy.

TaneiaW · Answer

Hello,

Sorry for the late response. I've noticed when trying to access the code from my cell phone browser, it would no longer work after a while. I pulled up the Best Buy site from my email after receiving the ready to redeem, and it opens up just fine. Inconvenient yes, that you have to use a laptop, computer or comparable instead of directly from your phone but problem easily fixed this way. Hope this helps. Have a blessed day.

“i contacted support to help and they said i have to call so they can contact the seller of the item, it’s been almost 24 hours and still no code!”

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