“new to my fire stick tv with alexa but when plugged in and with my amazon acount all i got was a black screen with amazon video logo and no further. can i fix this or do i need to take amazon order paper in for replacement??????”
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Sounds odd. Try checking thebpower source. Use the provided wall adapter and dont plug direcrly into your tvs usb.
Sorry, there was a problem. Please try again later.Unplug from power and let it sit for 10sec and plug it back. If that dont work, you should replace it.
Sorry, there was a problem. Please try again later.Broken replace it
Sorry, there was a problem. Please try again later.Unfortunately, that means your firestick is ineffective and does not work. I had a firestick do that to me before and had to return it. It happens from time to time and Amazon is fully aware of this.
Sorry, there was a problem. Please try again later.It looks like you need to reprogram the remote again to the Amazon fire stick you can that by holding the Home button for about ten seconds to reprogram it
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