“Bought an Anker Powercore 2000 from Best Buy about a month ago. Worked fine until yesterday. Now it won’t charge my IPHONE and it will not recharge itself. I have reset the Powercore and still nothing. $50 gone! I do not have the receipt”
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Same thing happened to my portable charger
Sorry, there was a problem. Please try again later.Thank you so much for sharing your experience. We're really sorry you've encountered this issue! If possible, please try the following steps to see if the issue persists: - To recharge the battery itself, try another wall charger, wall outlet, and cable - To charge another device, try another cable and try the powerbank on another device If you ordered the item from Bestbuy, please call Bestbuy to get a copy of the receipt.To get a receipt for a purchase you made in a Best Buy store, visit the customer service counter at the store where you made the purchase. If you paid by credit card, bring the credit card you used for the purchase. You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt. After that, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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