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Short answer; Yes. These are a more consumer style apc. Many of these do not have replacable batteries. With these smaller backups, most of the time you are better off replacing the entire unit
Sorry, there was a problem. Please try again later.You probably need a fresh battery, sometimes cheaper to buy whole unit vs. replacement of battery.
Sorry, there was a problem. Please try again later.The UPS consist of VRLA battery, its life expectancy is 3-5years depending on how it is being used. You may refer to this FAQ link for more information. https://www.apc.com/us/en/faqs/FA158934/ Also this specific Back UPS model is a non user replaceable battery. If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST
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