“How do I file a claim and replace two APC battery backup units that are malfunctioning?”
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Hi, Thank you for your inquiry. If your APC Back‑UPS Pro 1500VA/900W units are malfunctioning, please contact Schneider Electric Technical Support for troubleshooting and warranty assistance. Our team can help determine if the units qualify for replacement. Phone: 1‑800‑555‑2725 Chat: https://www.se.com/us/en/work/support/ Please have the UPS serial number(s) and proof of purchase available if possible. We're happy to help.
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