1-2 of 2 Answers
OK, my previous backup did the same thing. It is not the backup. It is your computer. I ended up getting another computer as we have a problem with loosing power during a storm. My old computer was not doing very good anyway. I ended up loosing a video card so I just bought another computer. This computer works fine with the UPS backup. To find out why this happens ask the internet. I did and did get an answer. But I am not a computer expert so the answer did not make much sense to me.
Sorry, there was a problem. Please try again later.Hi, Thank you for your question. The BN1500M2 can support up to 900W, but your PC may be drawing more power than expected during startup or heavy use. Power spikes can sometimes prevent the UPS from keeping the PC running during an outage. Please check the following: Make sure the PC is connected to a Battery Backup outlet, not a Surge Only outlet. - Check the UPS load percentage on the display while the PC is running. - Perform a UPS self-test and check for any battery or fault warnings. If the UPS powers other devices normally but not your PC during an outage, please contact Schneider Electric Technical Support for further troubleshooting: 1-800-555-2725 https://www.se.com/us/en/work/support/ Thank you!
Sorry, there was a problem. Please try again later.
