A:AnswerIf you got an email receipt for your purchase, and still haven’t received your product, then contact customer service to inform them of your issue. Have your receipt info ready. Your item may have been lost in shipping or something.
*I don’t work for Best Buy. Just giving advice.
A:AnswerCheck the email inbox that is associated with your Best Buy account, there should be a link for a download. I just ordered mine yesterday and I haven't gotten an email yet either.
A:AnswerThis listing is for the new, second generation Airpods that have the cord for charging the case, Siri and extended battery life. The second generation Airpods come in two different options. You can get a pair for $159.99, those are based off the old ones with improvements. The $199.99 version comes with a wireless case. This listing is for the new, second generation Airpods that have the cord for charging the case.