A:AnswerEvery iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad and Apple Pencil coverage and includes up to two incidents of accidental damage coverage every 24 months. Each incident is subject to a service fee of $49 for iPad and $29 for Apple Pencil, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.2
Call Apple Support at 1-800-APLCARE.
Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage1
Battery service coverage1
One stop for support
Minimize the amount of time without your iPad with Express Replacement Service
Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
24/7 priority access to Apple experts via chat or phone
Mail-in repair3: Mail in your iPad using a prepaid shipping box provided by Apple
Carry-in repair3: Take your iPad to an Apple Store or other Apple Authorized Service Provider
Express Replacement Service
Hardware coverage
Get up to 2 incidents of accidental damage coverage1
Get battery service if it retains less than 80% of its original capacity
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:
Your iPad
Battery1
Apple Pencil
AirPort4
Included USB cable and power adapter
Up to two incidents of accidental damage from handling, each subject to a service fee of $49 for iPad and $29 for Apple Pencil, plus applicable tax