“Do I have to send it to Apple to use my AppleCare? Or do I get it repaired at Best Buy?”
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You dont necessarily have to send it to apple or apple store you can make an appointment at best buy they are authorized agent will fix quickly.
Sorry, there was a problem. Please try again later.I just (5-19-2020) read some more specific information, most of which can be found on the BestBuy website under "Apple+ care" and if you look over the Star levels of 1 or 2 you'll see the various loopholes that might not have been explained to you by Apple or BestBuy prior or when you made your purchase. If you get your iPhone repaired by a 3rd party (which apparently includes BestBuy from what I just read) Apple won't cover anything. I forgot to capture the link that I read that statement on, but it is on the BestBuy website unless they remove it. For someone that bought/has Apple+ care to get your phone repaired it has to be taken to an Apple Store, not BestBuy. It seems that you have no option under Apple+ care other than to drive to an Apple Store and they will fix it. Keep that in mind if you live a long distance from an Apple Store, as your travel time plus gas needs to be included into the cost of Apple+ care's cost. Also, you only have 60 days from the date of purchase of an iPhone to add/buy Apple+ care. If you are past 60 days from your iPhone purchase it appears you can't get Apple+ care, at least officially, maybe someone at an Apple store might be able to override that if you bought it a few days after that 60 day rule, but that is just a guess. Most 3rd party companies warrantee their repairs for 6 months or 12 months. My comment are my interpretation and not guaranteed to be correct, but this seems to be at least pretty close to reality at this date.
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