Questions & Answers

Q: QuestionDo the ear cushions and headband pad affect the overall comfort?

• A:Answer Yes, the replaceable ear cushions and headband pad contribute to a comfortable audio experience, especially during long gaming sessions.

Q: QuestionWhat is the warranty period for the headset?

• A:Answer The manufacturer offers a 1-year warranty on parts for the headset.

Q: QuestionWhat is the purpose of the flip-to-mute boom mic?

• A:Answer The flip-to-mute boom mic allows for quick audio muting.

Q: QuestionWhy is the headband adjustable?

• A:Answer The headband is adjustable so it can be customized to fit you comfortably.

Q: QuestionIs the headset compatible with Dolby Atmos?

• A:Answer This headset has a Dolby Atmos sound mode.

Q: QuestionHow well does these work on the Series X/S? And how do I adjust the volume when I get them?

Asked 9 months ago by TaterChip.

• A:Answer Yes they work incredibly with xbox and there is a volume adjuster on the cord

  Answered 7 months ago by IvanWVerified Purchase

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Q: QuestionI was wondering if there was a mic sensitivity adjustment on these

Asked 3 years ago by MicMonitoring.

This question was asked about the related product: Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for Windows, MacOS - Lilac

• A:Answer No

  Answered 3 years ago by Momof7

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Q: QuestionDo these work with the kids chrome books at school

Asked 3 days ago by Anonymous.

• A:Answer Yes, the Astro Gaming A10 Gen 2 Headset is a wired headset that connects via a standard 3.5mm jack, which is compatible with most school Chromebooks.

  Answered 11 hours ago by Logitech

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Q: QuestionDoes it work for PS5

Asked 1 month ago by Trey.

• A:Answer Yes, this specific model works only with Windows and macOS. However, there is a different version available that is compatible with PlayStation.

  Answered 1 month ago by Logitech

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Q: QuestionDo they work with ps5?

Asked 11 months ago by Aaron.

• A:Answer Yes. We use for PS 4 & 5 and Xbox

  Answered 5 months ago by DonnaVVerified Purchase

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Q: QuestionHow good is the microphone quality?

Asked 11 months ago by K.

• A:Answer Microphone quality is great. No issues so far

  Answered 5 months ago by DonnaVVerified Purchase

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Q: QuestionDo you have to have the Dolby atmos subscription to use these headphones?

Asked 1 year ago by curiouscat.

• A:Answer No you do not, they should work like any other wired headset.

  Answered 3 months ago by William

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Q: QuestionMy auxiliary cord that was included with the headphones broke, and I don't know what size to get for it. The cords I've gotten so far don't work. Is there a specific cord catering to just these headphones or am I just purchasing the wrong size for it?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for Windows, MacOS - Lilac

• A:Answer Look on Amazon, I found one for 10 bucks and works like original

  Answered 1 year ago by NicholasK

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Q: QuestionDo they work well for using with a TV

Asked 2 years ago by TV.

• A:Answer it can but it would have to be a smaller tv that has either 3.5mm to USB for the different cords you can use for this headset. Bigger ones unlikely but still capable.

  Answered 2 years ago by HenryaAVerified Purchase

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Q: QuestionHi! I was wondering if anyone who has had this long term has experienced the mic dropping/drooping and not staying up (I keep getting headphones like this unfortunately)? And if the lilac headset is compatible with PS4? Since it specifically says PC.

Asked 2 years ago by Lily.

This question was asked about the related product: Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for Windows, MacOS - Lilac

• A:Answer The mic has a very smooth and snappy locking and if it’s been well looked after it should stay that way for years. I have tested these on multiple consoles and they work great!

  Answered 2 years ago by MattBVerified Purchase

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Q: QuestionCan i play without the jack its green and purple

Asked 2 years ago by Anonymous.

• A:Answer Unfortunately no, if you are looking to go wireless then the a20s should be perfect for you.

  Answered 3 months ago by WilliamVerified Purchase

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Q: QuestionCan I use a different cord than it comes with to plug into the headset and controller?

Asked 3 years ago by SamanthaO.

This question was asked about the related product: Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for Windows, MacOS - Lilac

• A:Answer Yes you can but make sure its works with the headset. Caues it looks wireless but it isnt but you can get a seperaate 3.5mm to the headset to USB to the computer and the headset will know no difference.

  Answered 2 years ago by HenryaA

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Q: Questiondo these work with nintendo switch and are they wireless?

Asked 3 years ago by beau.

This question was asked about the related product: Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for Windows, MacOS - Lilac

• A:Answer Yes it will cause the Ninetendo switch does have a 3.5mm jack on it for this type of Headset to be used on.

  Answered 2 years ago by HenryaA

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Q: Questiondo these work for playstation 5 ?

Asked 3 years ago by kal.

This question was asked about the related product: Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset for Windows, MacOS - Lilac

• A:Answer yes it can work with a PS5 controller if you look below the sticks there is a 3.5mm jack for this headset.

  Answered 2 years ago by HenryaA

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