Questions & Answers

Q: QuestionCould this run retail WoW with little to no lag? Would also be running a stream.

Asked 5 years ago by Tay.

• A:Answer Yup, it'll run WoW and stream no problem. You might want to upgrade the RAM to 16GB to prevent lag though.

  Answered 5 years ago by Avan

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Q: QuestionWhat kind of intel core does it use

Asked 5 years ago by Jay.

• A:Answer This laptop comes with an AMD 4800H core, not an Intel one.

  Answered 5 years ago by DupreLives2Play

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Q: Questionin the picture it shows a wallpaper. Does that wallpaper come with the laptop.

Asked 5 years ago by Kyle.

• A:Answer No

  Answered 5 years ago by AnimusVox

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Q: QuestionUsing the USB-C, along with the HDMI can you add 2 external displays (not including the internal display) for a total of 3 displays?

Asked 5 years ago by Anonymous.

• A:Answer No, this model only supports one additional display for a total of 2 displays.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop come with international warranty?

Asked 5 years ago by Bert.

• A:Answer No, this laptop has a 12 month local warranty.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWill this be restocked? Is there a notification I can get when it is?

Asked 5 years ago by ATypicalGamer.

Q: Questionwhen did this laptop become in stock ive been browsing the website daily to find it yesterday sold out.i just purchased a machine and been looking for something more powerful in the price range and this is perfect. will you guys have stock soon???

Asked 5 years ago by GetEmAll.

Q: QuestionCan you add a 2nd hard drive to this laptop?

Asked 5 years ago by jimmyzshack.

• A:Answer Yes, this machine supports an additional 2.5" storage drive. https://dlcdnets.asus.com/pub/ASUS/GamingNB/FA506IH/E16601_FA506_FA706_Upgrade_Guide_V2_WEB.pdf

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop accept a SATA SSD?

Asked 5 years ago by Raul.

• A:Answer No, it doesn't, use NVMe internal SSD

  Answered 5 years ago by Nightkot

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Q: QuestionGood day, is the RAM I ordered compatible with this laptop? I ordered a PNY 8GB 2.4GHz DDR4 SO-DIMM. Here is the product link: https://www.bestbuy.com/site/pny-8gb-2-4ghz-pc4-19200-ddr4-so-dimm-unbuffered-non-ecc-laptop-memory-black/63463

Asked 5 years ago by Neil.

• A:Answer I would not use that ram, it's too slow. Go with a sodimm running at 3.2ghz with a CL of 22. Should match fine.

  Answered 5 years ago by SomeNerdyGamer

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Q: QuestionIs it possible to upgrade the battery? and if yes what do i need to make sure i get so that the battery i get is compatible and if i upgrade is i want to upgrade so it lasts longer

Asked 5 years ago by Battery.

• A:Answer asus you are wrong you can upgrade it you have to take the hdd out and it has a ought space for the 90wh battery

  Answered 5 years ago by thesameperson

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Q: QuestionCan I use a USB-C docking station with this laptop? Assuming so, any limitations on the brand of dock?

Asked 5 years ago by Jedi.

• A:Answer I Use a Dell Universal Dock D6000 for mine. You can use the USB-C or USB A connector (Dock comes with adapter) . No issues at all with it. That dock in particular works with many laptops that have at least a USB3-A.

  Answered 4 years ago by SillyBilly

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Q: QuestionI'm wondering if the case is entirely made of plastic or if the lid and top plate around the keyboard are aluminum.

Asked 5 years ago by Eddie.

• A:Answer I just received this laptop in the mail - I can tell you 100% that it's fully plastic - top plate, keyboard, keys, everything. I'm not saying it's bad or poor construction, in fact it seems to be constructed quite nicely and I'm happy with it. But it is all plastic. The screen lid is made to look like aluminum as it's a shiny grey look, but it's definitely plastic. The plastic around the keyboard around is made to look like brushed gunmetal steel, but it's plastic. I do really like the look of the brushed steel, though.

  Answered 5 years ago by SaratogaDad

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Q: Questionwhich ryzen 7 is this? and when was this model released?

Asked 5 years ago by cat.

• A:Answer This model features an AMD Ryzen 7 4800H. It was released this spring.

  Answered 5 years ago by ASUS Answers

  
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Q: Questionhow do you install the sata drive? I see the ribbon and screws. I know the bracket is in there, but cant figure out how to add the connector to the motherboard.

Asked 5 years ago by Superlarz.

• A:Answer There is a small connector nearby where the M.2 slots are, that's where to plug the ribbon cable. It's sort of diagonal to the drive bracket.

  Answered 5 years ago by Avan

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Q: QuestionWhen this item will get back to stock? And any idea for upcoming deals on this laptop or like a discount?

Asked 5 years ago by Anonymous.

• A:Answer Right now it's shows EOL and not sure when it will come back in stock.

  Answered 5 years ago by TarobapVerified Purchase

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Q: QuestionCan I connect this to a 144hz monitor to get higher refresh rates? I have the Asus 3d monitor Model:VG248QE

Asked 5 years ago by EarlyBird.

• A:Answer Yep. It has both HDMI and USB-C with DP.

  Answered 5 years ago by Someguy

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Q: QuestionWhat is the refresh rate on the laptop screen

Asked 5 years ago by Venkattapa.

• A:Answer 60hz

  Answered 5 years ago by Avan

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