Questions & Answers

Q: QuestionDo they work with android?

Asked 4 years ago by Foxie.

• A:Answer Yes

  Answered 3 years ago by ZaFinn

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Q: QuestionCould I use these with my Samsung - Galaxy S20+ 5G phone?

Asked 4 years ago by nashconect.

• A:Answer You should be able to i have the note 22

  Answered 3 years ago by MonicaVerified Purchase

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Q: QuestionAre these magnetic to stay around the neck?

Asked 4 years ago by MaxQ.

• A:Answer The earbuds themselves are magnetic, so when you drop them out of your hears, they "sick" together while they dangle. That function also pauses your music. Cool feature!! Sound quality is AMAZING in my opinion. Great for phone calls too!

  Answered 3 years ago by Dezz

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Q: QuestionIf your phone is on vibrate, do the headphones vibrate to let me know that you have a phone call or message?

Asked 4 years ago by LusciousB.

• A:Answer Negative. These are the most basic beats you can get. No fancy vibrating feature.

  Answered 4 years ago by BudgetBeats

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Q: Questionis there an on/off switch?

Asked 4 years ago by Anonymous.

• A:Answer Yes on off switch

  Answered 4 years ago by CTHNewMexicoVerified Purchase

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Q: Questionhow do you get an apple subscription for 6 months? because I bought these Bluetooth headphones?

Asked 4 years ago by joe.

• A:Answer I have the subscription because I have a best buy membership that comes with Apple product protection.

  Answered 2 years ago by Lele

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Q: QuestionDo these work with a Motorola G7 play phone? And do they work on 4k tv but not a smart tv

Asked 4 years ago by Phone.

• A:Answer Standard Bluetooth pairs with almost anything. Cell phone yes, the tv, doubtful, without getting an add on. Which is called a Bluetooth transmitter. Don’t get that confused with a Bluetooth receiver. That just lets you hear your phone on the tv. There are devices that have both capabilities.

  Answered 4 years ago by BudgetBeats

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Q: QuestionHow do you charge the headphone, it's not a standard cord that came with it?

Asked 4 years ago by BAW629.

• A:Answer It’s a “C” charger

  Answered 3 years ago by Unhappycustomer

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Q: QuestionAre all Beats set up for Apple or can you use them for android devices too? I have a Samsung Galaxy S21 Ultra 5G. Can I still use voice commands by saying "Hey Google"?

Asked 4 years ago by Greatpurchase.

• A:Answer Mine works great with my Motorola One 5G Ace. No problem at all with bluetooth connection or reception. I use at work and can still hear even when a distance at least 50 feet from phone, in purse, in drawer of my office desk.

  Answered 4 years ago by RJCE

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Q: QuestionIs this product good for hearing loss and does it have volume control?

Asked 4 years ago by Anonymous.

• A:Answer Yes they have volumes control in the left side.

  Answered 3 years ago by MarthaVerified Purchase

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Q: QuestionCan you make calls using the ear phones

Asked 4 years ago by Kez.

• A:Answer Yes you can make phone calls with These earbuds. There is a remote on the neck band with a microphone, volume, and call button.

  Answered 3 years ago by Bigt

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Q: QuestionCan you use these with Fitbit versa?

Asked 4 years ago by Christine.

This question was asked about the related product: Beats - Flex Wireless Earphones - Yuzu Yellow

• A:Answer no.

  Answered 2 years ago by Sillygod

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Q: QuestionIt sounds like a dumb question but can I use this with Android

Asked 4 years ago by Funk.

• A:Answer I would think so, they are just Bluetooth and should connect to any device

  Answered 4 years ago by Jennycakes21Verified Purchase

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Q: QuestionCan I add AppleCare to this product? I don’t see the option to add it to my card

Asked 4 years ago by Anonymous.

• A:Answer Yes you can add Apple care. A most likely will have to go to apple's website to purchase the protection.

  Answered 3 years ago by Bigt

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Q: QuestionHello, is there a mute function on these earphones?

Asked 4 years ago by Beanss.

• A:Answer No there is no mute function on these headphones but there is a pause when you press the center button or you can turn the volume all the way down through the vol rocker on the neck remote.

  Answered 3 years ago by Bigt

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Q: QuestionHas anyone used these for running? I’ve tried Samsung buds and AirPods and they seem to fall out. Looking for wireless but nothing bulky.

Asked 4 years ago by Bbreviews.

• A:Answer Not running, but for indoor roller skating they work very well.

  Answered 4 years ago by Cannotkeepup

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Q: Questionis this cable as long as the beats x? sometimes the beats x cable seemed a bit long.

Asked 4 years ago by Metaldad1.

• A:Answer Yes

  Answered 2 years ago by Mads

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Q: QuestionAre these earbuds Noise Cancelling while on a plane??

Asked 1 year ago by TrixieG.

• A:Answer No

  Answered 1 year ago by TRWDESIGNVerified Purchase

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Q: QuestionHi, I bought the Beats Flex headphones (Bought at Best Buy 5/2023) and it says it comes with 3 free months of Apple TV. How do I redeem? There is nothing is in the box. Thanks.

Asked 2 years ago by komc.

• A:Answer you shouldve gotten an email . Type in your email search bar "best buy" and look for the one that says apple music trial

  Answered 2 years ago by frv6999Verified Purchase

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