Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

Page Showing 581-584 of 584 questions
  • QuestionI lost one can I buy one

    Asked by Anonymous.

    • Answer If I lost one of my earbuds, can I get a replacement?

      Answered by Anonymous

  • QuestionAre these compatible with android phones?

    Asked by LadyLuv.

    • Answer All wireless bluetooth headphones and earphones connect to your bluetooth. So, yeah, they will work with your Android. It's just the seamless switching to your iCloud devices are an Apple feature, but you can just do that in your settings on your Android phone.

      Answered by Wowwww

  • QuestionIs there a way to track these earphones if lost?

    Asked by Roxie.

    • Answer Unfortunately, the new "Find My" app (on iOS, iPadOS, and macOS) cannot find the PowerBeats Pro. This was a surprise, given that they have the same H1 chip as AirPods 2.

      Answered by lifjoy

  • QuestionHow do we turn on /turn off the Beats 'Powerbeats pro'? Appreciate if you can please advise. Thank you!

    Asked by Ram26.

    • Answer Hi! My dad had the same question but in the end he just turned on Auto Play and when he wants to stop the music he’ll just press the side buttons. To ‘turn them off’ he just takes them off and puts them in the case or he turns off his Bluetooth. We just looked through this link: https://www.beatsbydre.com/support/how-to/change-settings-powerbeats-pro Hope it helps!

      Answered by Kylo