Questions & Answers

Q: QuestionCan you buy new batteries?

Asked 9 months ago by Suzy.

• A:Answer Yes but it cost over 50% of what the beats cost brand new.

  Answered 8 months ago by RCustodio

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Q: QuestionAre they noise canceling?

Asked 9 months ago by K.

• A:Answer Yes

  Answered 9 months ago by JacksonBVerified Purchase

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Q: QuestionWill the ivory ear buds become available again?

Asked 10 months ago by Deb.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory

Q: QuestionBought these for my dad as a Christmas gift. The mic isn't working when trying to make or receiving a phone call.

Asked 10 months ago by Mic.

• A:Answer They may have a factory defect, mine is working perfectly.

  Answered 9 months ago by EfrainC

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Q: QuestionAre these good in extreme heat such as infrared sauna or a dry sauna that reaches up to 185 degrees ?

Asked 10 months ago by Keith.

• A:Answer Yes

  Answered 7 months ago by AnthonyMVerified Purchase

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Q: QuestionCan you talk into the mic part to teach a yoga class

Asked 10 months ago by Yogagirl68.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Navy

• A:Answer Yes

  Answered 9 months ago by IngridS

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Q: QuestionThe in the description of the navy ones it says they are noise canceling. Does that mean the black ones are as well even though noise canceling is not the the spec description on the black pair like in the navy pair? Or are just the navy ones?

Asked 11 months ago by Anonymous.

• A:Answer Yes, I have both pairs the black and navy and they are exactly the same.

  Answered 11 months ago by Anonymous

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Q: QuestionThe headphones can be used for cell phone call and music correct.

Asked 11 months ago by Cuzz.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Navy

• A:Answer Yes, and for texting as well.

  Answered 2 months ago by MELINACVerified Purchase

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Q: QuestionI just wanted to verify that I can set these up with my iPhone so that when I get a text message I can hear it through these or what I'm saying is that it will read the text message to me and I can hear it through the bud

Asked 11 months ago by Les.

• A:Answer With these Beats earbuds you will get texts announcements, incoming calls as well as emails as long as you allow notifications. Enable Siri to make calls, send and respond to text messages.

  Answered 11 months ago by AngelaS

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Q: QuestionCan these fit in a 10yr olds ears?

Asked 11 months ago by Sarge.

• A:Answer Yes it can.

  Answered 11 months ago by SadieVerified Purchase

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Q: QuestionAre these noise cancelling?

Asked 11 months ago by KoKo.

• A:Answer No. Still hear cars and traffic as I do my morning walks or if my neighbor shouts hello. I can always switch back to my over the ear Beats headphone if I want 98% silence.

  Answered 11 months ago by WillN

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Q: QuestionWhat year did these headphones come out?

Asked 11 months ago by Jamie.

Q: QuestionIS THIS GOOD FRL FRL?

Asked 1 year ago by MYTIME.

• A:Answer Yes!!! No more holding a phone or annoying everyone around you using the speaker phone. These are quality headsets that you will come to love.

  Answered 11 months ago by KimberlyLVerified Purchase

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Q: QuestionWhat does it mean when you say they are refurbished?

Asked 1 year ago by Dallas.

• A:Answer That means they are previously used or open box and they've been made to look new again by work such as painting, repairing, and cleaning.

  Answered 11 months ago by Jay205

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Q: QuestionCan you charge them wirelessly ?

Asked 1 year ago by MichaelB.

• A:Answer No

  Answered 1 year ago by EchoVerified Purchase

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Q: QuestionCan Beats - Powerbeats Pro Totally Wireless Earbuds be charged on an Anker or Belkin Wireless Charging Station?

Asked 1 year ago by mbrg.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory

• A:Answer Yes, I use my anker charger all the time plugged in to usb slot.

  Answered 1 year ago by Echo

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Q: QuestionAre you aware your website is listing these headphones with an active noise cancellation feature? These headphones don’t have that feature.

Asked 1 year ago by Dev.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Navy

• A:Answer yea they dont do that ended up switching them for the air pod pro2

  Answered 11 months ago by user643800Verified Purchase

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Q: QuestionI had these buds before loved em but my question is . I experienced only one ear bud charging full and the other not charging at all in the case . Line I said not always but a few times one bud did not charge . What can I do m if that happens

Asked 1 year ago by Darren2083.

• A:Answer Are you making sure that the silver magnetic pins on the bud are connecting to the pins inside in the case?

  Answered 1 year ago by DetroitjayVerified Purchase

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Q: QuestionIs the beats new and sealed with its box?

Asked 1 year ago by Fergo.

• A:Answer Yes

  Answered 1 year ago by user128725Verified Purchase

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