Questions & Answers

Q: QuestionAccidental damage coverage?

Asked 7 years ago by Anonymous.

• A:Answer Beats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionAre they sweat and water resistant

Asked 7 years ago by Jay.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Matte Silver

• A:Answer No

  Answered 7 years ago by SwiftmrsVerified Purchase

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Q: QuestionDoes it work with android?

Asked 7 years ago by wolfmast21.

This question was asked about the related product: Solo³ Wireless Headphones - Defiant Black-Red (The Beats Decade Collection)

• A:Answer Yes

  Answered 6 years ago by Anonymous

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Q: QuestionCan you repeat or forward a song?

Asked 7 years ago by Shopper.

• A:Answer Press the b button: twice to skip and three times to skip backwards

  Answered 7 years ago by Shopper

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Q: QuestionIs there a power adapter included? On the website for Beats there is one.

Asked 7 years ago by Mbappe.

This question was asked about the related product: Solo³ Wireless Headphones - Defiant Black-Red (The Beats Decade Collection)

• A:Answer No just the usb cable you will need your own adapter.

  Answered 7 years ago by JoeKilpatrick

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Q: QuestionCan these be connected with the Apple watch ?

Asked 7 years ago by Annoymous.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer Yes, it connects. I still wear my Apple Watch, version 1

  Answered 6 years ago by Dakota

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Q: QuestionHow do you charge the wireless headphones and do they come with a case?

Asked 7 years ago by Jake.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Matte Silver

• A:Answer The headphones are great and easy to use and charge. They come with a Micro USB cord and it’s easy to plug into the port. They also come with a soft pouch case. I’ve been very happy with this product.

  Answered 7 years ago by MikeVerified Purchase

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Q: Questionwhat is the charger output, can i charge my beats with a 5V/2.1

Asked 7 years ago by Javi.

• A:Answer Yes

  Answered 7 years ago by SonusmanVerified Purchase

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Q: QuestionI would love to use these and seamlessly flip between Computer, TV and IPhone when it rings or I call. How would this be possible. I am very ill so I NEED simplicity.... Thank you in advance. C

Asked 7 years ago by Grandmother.

• A:Answer I would suggest a gaming headset. U can use them for mobile phones, computers, tablets and more.

  Answered 7 years ago by CrystalAmber00Verified Purchase

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Q: QuestionDo you still have them in the store near cherry hill

Asked 7 years ago by Bri.

• A:Answer You may contact Best buy representative to get help with your inquiry. You may contact 1-888-BEST BUY (1-888-237-8289) or complete the e-mail form at the contact page.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I use beat wireless with the new MacBook Air ?

Asked 7 years ago by Nely.

• A:Answer Yes! My daughter got both for Christmas and uses the Wireless Beats with her MacBook Air.

  Answered 7 years ago by MyloveVerified Purchase

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Q: QuestionDo these Connect to airlines like United.

Asked 7 years ago by Roger.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer The wireless headphones do come with a cord that can be attached for use with a standard 3.5 mm jack.

  Answered 7 years ago by TonyaVerified Purchase

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Q: QuestionWill these sell out at one point sinse they limited edition or will you guys keep producing these

Asked 7 years ago by Carleone.

This question was asked about the related product: Beats - Solo3 Wireless Headphones - Mickey's 90th Anniversary Edition - Gray

• A:Answer Djdj

  Answered 6 years ago by Djdj

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Q: Questionwhat's the basic difference between the beatsolo3 wireless and the beatsolo3 wireless neighborhood collection

Asked 7 years ago by beatsolo3wireless.

• A:Answer No difference. Just the color.

  Answered 7 years ago by PorscheVerified Purchase

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Q: Questionhow do i increase the volume when going wireless?

Asked 7 years ago by Charlie.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Black

• A:Answer It says in the instructions but there are buttons on the right ear that you can push to pause the music and then above and below that is a way to turn it up.

  Answered 7 years ago by kmarsVerified Purchase

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Q: QuestionAre they water proof or sweat proof.

Asked 7 years ago by Tony.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Black

• A:Answer Technically, I do not think so. I have been using them daily at the gym and I sweat a lot and they appear to be fine. I use a microfiber towel to wipe them down after working out.

  Answered 6 years ago by Bianca

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Q: QuestionAre these head phones sound erasing

Asked 7 years ago by gerette.

• A:Answer Not really. They don't cup the ear as good as the Beats Studio since the ear cup is on the smaller side. If you play audio loud enough though, it will be "sound erasing."

  Answered 7 years ago by KealaniVerified Purchase

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Q: QuestionHow are these for cancelling ambient noise? Do they function well as noise cancelling? For daughter with special needs.

Asked 7 years ago by KAK.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer I would really recommend you Bose products they are the gold standard in noise cancelling they are lighter than this. I have an old pair with regular AAA batteries and they are more confortable and better overall. Also the new generation of Bose can still play music even without battery, when connected with a wire. Just try them active and passive noise canceling much better on Bose.

  Answered 7 years ago by InformantVerified Purchase

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Q: QuestionHow do I revive the three months of Apple Music?

Asked 7 years ago by Vivica.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer If you are a first time user of Apple Music, you can fully access the free Apple Music by clicking the link emailed to you by Best Buy. Hope this one answers your question

  Answered 7 years ago by AlmaVerified Purchase

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