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You need either a MagSafe case or no case for the magnets to work properly. If you have a phone without MagSafe built in you can only get it to stick if you have a MagSafe case or you can get a MagSafe ring that sticks to the back of the phone. Here is a pic of a case that I used on my iPhone SE without MagSafe.
Sorry, there was a problem. Please try again later.Get a MagSafe supported iPhone if you don’t have one. Make sure your case has MagSafe support.
Sorry, there was a problem. Please try again later.Hi! This charger works with official MagSafe cases, but if you’re using one, you can try removing it for observation. Just make sure that your phone is compatible. If the same thing happens, please contact our hotline number, so we can assist you better. You can check our contact information by clicking Contact Us >> Customer support >> Belkin Phone Support, at the lower part of our website.
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