Questions & Answers

Q: QuestionWhat is the wattage?

Asked 3 weeks ago by Tony.

• A:Answer Hello, Thank you for reaching out 1000 Watts bella customer service

  Answered 2 weeks ago by Bella Customer Service

  
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Q: Question"Q: Can I buy a[nother] ground-coffee [filter...] replacement? (...) Asked by HowardP. A: Bella Answer [...] we do not sell spare parts" HP: Ridiculously unsupportive "answer." So, suggest vendors that have filters that do fit? You know who they are.

Asked 4 months ago by HowardP.

This question was asked about the related product: Bella - Single-Serve Coffee Maker - Surf

• A:Answer Talking to myself here. Bella doesn't know what third party filter to get. The Keurig one's don't fit. The trick: measure the filter and ask an AI for a replacement. (I haven't looked yet.)

  Answered 3 months ago by HowardP

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Q: QuestionAre replacement filters available for purchase?

Asked 4 months ago by JamesD.

This question was asked about the related product: Bella - Single-Serve Coffee Maker - Oatmilk

• A:Answer Hello, Thank you for reaching out Unfortunately we do not sell spare parts We do apologize for the inconvenience

  Answered 4 months ago by Bella Customer Service

  
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Q: QuestionHow hot is the 14 oz serving

Asked 5 months ago by MOM.

This question was asked about the related product: Bella - Single-Serve Coffee Maker - Oatmilk

• A:Answer Hi, thank you for reaching out. The coffee temperature will slightly different based on the cup sizes, the larger the cup size it will hotter. For 6oz setting the coffee temperature should be higher than 78C. One thing that would affect the temperature is the cup. Large ceramic cups will extract heat and will make the coffee in the cup feel cooler.

  Answered 5 months ago by Bella Customer Service

  
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Q: QuestionHello, is this Bella - Single-Serve Coffee Maker - Surf, a new or refurbished coffee maker. Thank you

Asked 5 months ago by Reg.

This question was asked about the related product: Bella - Single-Serve Coffee Maker - Surf

• A:Answer It's new

  Answered 3 months ago by HowardP

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Q: QuestionCan I buy a second ground-coffee attachment as a replacement par? (The one that comes with the unit should be fine, we just need a second one.)

Asked 4 months ago by HowardP.

This question was asked about the related product: Bella - Single-Serve Coffee Maker - Surf

• A:Answer Hello, Thank you for reaching out Unfortunately we do not sell spare parts Thank You

  Answered 4 months ago by Bella Customer Service

  
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Q: QuestionCan I buy replacement coffee filters? And how long does a filter last?

Asked 4 months ago by JamesD.

This question was asked about the related product: Bella - Single-Serve Coffee Maker - Surf

• A:Answer Not from B.Buy or Bella - they don't sell replacement parts. You might find the answer from Bella here, but they don't give a suggested third-party replacement. They say it will last 3 to 6 months (what the heck) ... having used mine for a few weeks now, I'd say longer if you clean it carefully. The trick is to measure the filter, then ask an AI, which will find a replacement. FYI the Keurig filters don't fit. I haven't looked for one yet, but I think there should be several that will work.

  Answered 3 months ago by HowardP

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