“I’ve assembled this product as instructed. The MagSafe phone charger holds the phone but does not appear to charge the phone. The phone is an iPhone 13. The watch charger and the AirPod charger work.”
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Hi there, This will Works with iPhone 15 series, iPhone 14 series, iPhone 13 series, iPhone 12 series, AirPods Pro, AirPods 2 with wireless charging case and AirPods 3, All Apple Watch Models. For further assistance, please feel free to contact our Customer Service directly at 1-866-597-8427 to sort this out. Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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