“Mine stopped working suddenly. The blue light still appears when connected, but whatever you plug to the hub, it doesn't work (they work with no issues on direct USB connection to the laptop, so it's not the devices failure). What can I do to solve it?”
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I would unplug everything from it completely. I would give it a solid minute. Plug everything back in see if that changes anything. If not depending on the age. Best buy may assist or the manufacturer.
Sorry, there was a problem. Please try again later.Update. After unplugging everything and checking the connections and cables, I found that I used the wrong USB-A to USB-B cable (from another device) and so I connected the correct cable and now everything is working just fine. So, lesson learned is that you need to use the supplied cable for this USB hub because any other USB-A to USB-B cable won't work properly. Thanks.
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