“To power your laptop, did you have to plug the cable into some kind of special wall plug? If so, which one? (This cable only yields a "PC isn't charging" message when plugged into the USB-C power input on my new Dell i5 14" laptop. Tried two USB plugs.)”
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This cable itself does not include a power adapter so to charge your laptop you will need a USB-C power adapter that supports your laptop’s charging requirements. Many laptops including Dell models require USB-C chargers with at least 45 watts or more of power output. If you plug this cable into a low power USB charger like a phone charger or an older USB port you might get a “PC isn’t charging” message because it is not supplying enough power. I recommend using the charger that came with your laptop or a third party USB-C power adapter rated for laptops typically 45 watts 65 watts or higher. The cable works fine for charging and data transfer when paired with a compatible charger.
Sorry, there was a problem. Please try again later.Your Dell i5 14" laptop likely requires a more powerful charger than what a standard USB-A to USB-C cable plugged into typical USB wall plugs can provide. Most laptops, including Dell, need a dedicated power adapter (often around 45W to 65W or higher, and sometimes up to 130W for certain models) to charge effectively, especially while in use. The Best Buy essentials™ - 3' USB-A to USB-C Charge-and-Sync Cable is primarily designed for charging smaller devices like smartphones and tablets, typically delivering up to 15W. To properly charge your laptop, you'll need a USB-C charger that supports Power Delivery (PD) and can output sufficient wattage for your specific Dell model, which you would then plug into a standard wall outlet. You should check your laptop's specifications or original charger for the exact wattage needed. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support
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