“I purchased this item in Jan 2022 and all of a sudden the sound stopped working. I’ve tried troubleshooting and it appears to just be broken. Can I exchange it?”
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I would certainly try to return it. Best Buy is pretty good about returns.
Sorry, there was a problem. Please try again later.Hi nrg1! Thank you so much for addressing your concern with your Best Buy essentials™ - BE-CLOPP3 Digital AM / FM Dual Alarm Clock - Black. For warranty claims, we can only cover it for 1 year starting from the date of purchase reflected on the receipt. Since this was purchased last January 2022, this is already out of warranty and not eligible for an exchange. |Angelica| Best Buy Essentials Support| https://www.bestbuy.com/site/best-buy-essentials-be-clopp3-digital-am-fm-dual-alarm-clock-black/6449008.p?skuId=6449008
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