“MOUSE POINTER STOPS, THEN STARTS WORKING WHEN I TOUCH PAD”

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• Check connection, replace batteries if needed. Also, other Bluetooth, and Wi-Fi, devices that are close by may interfere with signal.

  Answered by dbs62388 6 months ago

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• Dear Bob, I'm sorry to hear about the issues you're experiencing with your Best Buy essentials™ Lightweight Bluetooth Optical Standard Ambidextrous Mouse. Please try to check the batteries or re-pair the mouse. This can often resolve connectivity problems.If these steps do not resolve the issue, you may want to consider contacting Best Buy support for further assistance or exploring warranty options.

  Answered by BestBuyEssentialsSupport Team 7 months ago

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