“Just changed the batteries for the first time after about a year of use, but the mouse will not turn back on. Yes, the batteries are facing the correct way and I used AAA.”

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• Just a tip: that one of those batteries could be bad, or dead.

  Answered by DaleW 1 year ago

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• Hi Leighton, Try to use another set of batteries. If you need further assistance, please feel free to contact us via email or call our customer service at 1-866-597-8427 Monday to Saturday 8am - 9pm CST. Shai | Best Buy Essentials Support https://www.bestbuy.com/bestbuyessentials

  Answered by BestBuyEssentialsSupport Team 1 year ago

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