A:AnswerYour Best Buy Total membership does not include any VPN software by default. We would be happy to connect with you and review any potential discounts that are available on this software through your membership. Please feel free to send us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can look into this.
A:AnswerBy the time I joined, I had long since spent $179 on various services for this laptop. And the warranty had long since been gone. So for me, it's been the best decision.
A local computer guy told me my Dell couldn't be upgraded and that I needed to buy another laptop.
Ironically, he just happened to have one ready to go. I did purchase it and hated it. I asked him to return my Dell, and luckily, it was within 24 hours, so he returned it.
The Geek Squad has now updated and upgraded it and put the correct Virus/malware protection on it. On top of that, they said when I get my new phone in, to bring it and the little laptop out, and they will add the protection to all of them, Free of Charge! can't beat that!
A:AnswerNo,installation of a TV is not included. I just purchased a 65" Samsung, but despite my membership, I had to pay $120 for basic setup/installation.
A:AnswerWe would be happy to review potential services and see what is possible for you. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
A:AnswerHi there! Thanks for posting your question. My Best Buy Total™ members get a 20% discount off services for existing devices. It only fully covers services and devices purchased at Best Buy and when services are added in the same transaction. For more information, visit https://www.bestbuy.com/total.
A:AnswerHi there! Thanks for your question. The My Best Buy Total Membership does include 24-months of device protection as long as the membership is kept active. You can find more information here: https://www.bestbuy.com/total.
A:AnswerHi there! Thanks for your question. Yes, the My Best Buy Total membership includes select in-store PC services including both a new PC Setup and Data Backup or Transfer. You can more information, including all of the services included, by visiting https://www.bestbuy.com/total.
A:AnswerNo, the My Best Buy Total membership does not include Webroot's Antivirus program. Your membership does provide you with 24/7 access to the Geek Squad, whether in-store, online, or on the phone.
A:AnswerHi there! We'd be happy to help. You can start a remote support session right here: https://www.bestbuy.com/services/remotesupport. If you'd like to schedule an in-store service, you can do so right here: https://www.bestbuy.com/service-triage/home.
