A:AnswerHi AZgirl, thanks for your question and interest in our products! Models #SHP65CM5N and SHPM65Z55N are not the same. Regarding product complaints, Bosch is committed to the highest standards of safety, quality and craftsmanship. Each appliance is designed and manufactured to our specifications and strict quality standards and protected under a one-year manufacturer's warranty. Please feel free to contact our customer care team at 1-800-944-2904 with any additional questions. We'd be happy to help. Thank you.
A:AnswerHi AndrewTDi, thank you for your interest in our dishwashers. You can use the Bosch site's comparison tool to see a side-by-side comparison of our dishwashers at the following link: https://bit.ly/3sxCRwg If you are unsure of which appliance you may be interested in after reviewing them we would invite you to work with your local Best Buy Representative directly to help find the dishwasher that is right for you.
A:AnswerSome of the features are locked behind an app. There is also a requirement for a cloud account.
This means there is a possibility that there will be a monthly fee to use these features or the server will be shut down, disabling them.
This also means that you have to trust Bosch to have created a secure device, as insecure IOT devices are often used to gain access to people's home network.
