“I have an older one (?15 years) & the motor has gone bad so that unit will not raise up or retract down without helping it by pulling up or pushing down by hand. Fan works fine once it's up. Is this all I need to replace to get it to go up & down again?”
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Hi MVPMIA, thanks for your question. Owner Manuals can be accessed with your appliance’s Model Number (E-Nr). Please feel free to reach out to our customer care team at 1-800-944-2904 if we may help answer any other questions.
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