A:AnswerHi GAgirl! Great question. Our Bosch dishwashers, including the model SHX9PCM5N, feature a condensation drying process called PureDry™. This closed, energy-efficient system does not pull in outside air or use an exposed heating element. During the final rinse, an extra hot wash heats dishes, while the coolness of the stainless-steel interior draws moisture away from the dishes onto the tub walls. This allows the remaining water droplets to drain away. Additionally, this model includes CrystalDry™, which converts moisture into heat up to 176°F, ensuring even plastics receive the ultimate dry. You can use CrystalDry™ along with your preferred wash cycle, excluding shorter cycles like Speed60® or Express. If you have additional questions, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We hope this information helps, and thank you for considering Bosch!
A:AnswerHi JT, thank you for your question. We can't speculate as to what may be causing this. As a reminder, dish racks are warrantied for a a full 5 years from the date of purchase. If we may help answer any questions, connect with the Bosch team directly. Thank you!
A:AnswerHi David, thanks for your question and interest in model# SHX9PCM5N. The length of the included drain hose is 67". We hope this information is helpful and thank you for considering Bosch!
A:AnswerHi Chromehearts, thanks for your interest in model SHX9PCM5N. This model cannot accept a custom panel. The only Bosch dishwashers that will accept custom panels start "SHV or SGV".
