“I cannot get my earbuds to connect with my phone and followed all the instructions given and they still do not pair.”

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• Hi! Thank you for your question. I am sorry to hear of the issues you have been experiencing - this is certainly not normal behavior for the sleepbuds. I would recommend contacting technical support for your region - they will be more than happy to help you out in regards to solving your problem.

  Answered by Bose Support 6 years ago

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• I am having same issue and it is not working. It’s was an expensive piece and to not work after a few months and can’t get any other answer from Boss either.

  Answered by Tamara 6 years ago

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• I pair with my iPhone 8 Plus. You must have the Sleepbuds out of their charging station before they will pair. They will not pair while in the charging station. Give that a try or contact Bose about which phone you are using.

  Answered by AlTampa 6 years ago

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