“the headphones are fully charged but noise cancelling is not working nor connecting via Bluetooth to my phone or tablet”

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• Tap the left speakers side. Or look up directions online.

  Answered by zezba9000 3 years ago

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• You are using the app?

  Answered by PastorBillb 3 years ago

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• Hi. Please do a reset on your headphones and phone/tablet. To reset your headphones: 1. Connect a USB charging cable to the right earcup. 2. Slide the Power/Bluetooth switch right and hold it while connecting the other end of the USB charging cable to a USB wall charger. 3. Once connected, release the switch to reset your headphones.

  Answered by Bose Support 3 years ago

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