“I try to charge my speaker. I get a flashing red light that goes out after a while. But then nothing happens. I have it paired with my tablet and my phone. How do I get a connection?”
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I have the same problem. The speaker may have been charged with a different charger than the one that came with the speaker. What condition does a flashing red light that stops represent?
Sorry, there was a problem. Please try again later.Once you have it plugged in the charger, Press the Power button again, and either a Greenlight will show above "bluetooth" or "aux" from there, your ready to pair or plug in a aux cable. Red light blinking means its charging. Once it turns green (battery symbol) its fully charged.
Sorry, there was a problem. Please try again later.Hello Susan, We're glad you contacted us. A good place to begin is with a reset of the speaker. To do so, please connect the speaker to the power supply, then turn the speaker on and press and hold the AUX and Volume - buttons for 10-20 seconds, until a tone is heard. Turn the speaker on and verify your language selection. This is also a good time to make certain your software is current by visiting our support site at updates.Bose.com/SoundLinkColor. If, after doing so the issue persists, please contact our technical support team at 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
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