I bought this speaker about one year ago, and it randomly turned off and won't turn back on. It is fully charged and I've had no issues up until now. Please help - bc I love this speaker! null

Question

douggydoug · Accepted Answer

try to relink your phone or call bose they might help ?????

Racquetman · Answer

Yes that was my main issue....

Craftiestwolf · Answer

Take it back to Best Buy while its still under warranty!

Bose Support · Answer

That's frustrating, have you tried reaching out to us directly? Our Support Line representatives will be able to walk you through troubleshooting with your Soundlink Color Bluetooth Speaker II to figure out what's going on and figure out a solution. https://www.bose.com/en_us/contact_us.html We're glad to hear that you love your Bose speaker and want you to be able to get back to enjoying it as soon as possible. Rae - Bose Support

Answered by Bose Support 7 years ago

Debora · Answer

I'd recommend taking it to the Geeks Squad at Best Buy. They're very knowledgable and helpful.

“I bought this speaker about one year ago, and it randomly turned off and won't turn back on. It is fully charged and I've had no issues up until now. Please help - bc I love this speaker!”

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