A:AnswerHello Abby! Thanks for reaching out. We are sorry to hear that you are having some trouble with your SoundLink Color Bluetooth speaker II. We ask that you, please reach out to our support in your area https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. We look forward to hearing from you so that we may assist. Ashley - Bose Support
A:AnswerHello, there.
Thank you for bringing this to our attention. We're sorry to hear you're experiencing difficulty charging your Soundlink Color Bluetooth Speaker II. We would first recommend rebooting your battery with these steps:
1. Connect the speaker to power
2. Press and hold the Multi-function button (3 dots) for 10 seconds, and while continuing to hold the Multi-function button, unplug the speaker from power
3. Release the Multi-function button and then reconnect the power cable. Please look for a slowly blinking orange light that indicates successful charging.
If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day.
Jesse - Bose Support
A:AnswerBattery stays constant, no matter what the state of charge is. It can be charged via USB, either plugged into your computer or a wall adapter. It comes with a USB cord.
A:AnswerHello Hannibal, thank you for your question. The SoundLink Color II has a bigger driver so it will be the louder of the two, though I think you'll be surprised just how good the Micro sounds. The Micro is definitely more portable due to it's size. The best way to know what will work best for you is to try them both out! Have a great day! Best Regards, Greg - Bose Support
A:AnswerHello Ghie, thank you for your question. While you may be able to connect the SoundLink Color II to your TV, we recommend using one of our Solo Series speakers to upgrade the sound from your TV's native speakers. Have a great day! Best Regards, Greg - Bose Support
A:AnswerHello Thel. We are excited to hear that you are interested in using the SoundLink Color Bluetooth speaker II. It is designed with a wrap-around silicone covering, which makes it compact and durable. It weighs just 1.2 pounds allowing you to take it with you where ever you go. It’s tough enough to keep up, with a design that keeps your music portable. Thank you for your question. Have a fantastic day! Ashley - Bose Support
A:AnswerThank you for your interest in the Soundlink Color Bluetooth Speaker II, Kate. This speaker is not engineered to connect to our Wave Music Systems, however, you can connect two SoundLink Color II speakers with each other over Bluetooth. If you are referring specifically to the Wave SoundTouch Music System, other SoundTouch speakers can pair over your home Wi-Fi network with your Wave. This allows you to play music streamed from the internet in different rooms at the same time. The SoundTouch 10 provides a similar size and volume output to the Color II, while offering the Wi-Fi connection: https://bit.ly/2EffPvM. Hope this helps! Jesse - Bose Support
