A:AnswerThis does happen from time to time. I typically wear them for a 90 minute workout and I probably happens for a few seconds during each workout. Not really something that hinders my experience but it must be some kind of small glitch.
A:AnswerHello Hoppy. We are thrilled to hear that you are interested in the SoundSport Free wireless headphones. For clarification, these headphones are compatible with any Bluetooth enabled devices that are running BLE, HSP 1.2, SPP 1.2, A2DP 1.3.1, PBAP 1.1, AVRCP 1.6, HFP. These devices can consist of MP3 players, tablets, mobile phones, etc. Hope this helps. Have a terrific day!
A:AnswerHey Plague, thank you for your interest in our SoundSport Free wireless headphones! Though these headphones are engineered to be sweat and weather resistant, they cannot be submerged as they are not waterproof. For this reason, we would not recommend them for use while swimming. Josselyn - Bose Support
A:AnswerHello Jose. We're sorry to hear that you experienced this issue with the SoundSport Pulse headphones. Neither the SoundSport Pulse headphones or the new SoundSport Free wireless headphones should present the issue you've described. The SoundSport Free wireless headphones were engineered to provide a consistent Bluetooth connection at ranges up to 30 feet from your mobile device. You should feel confident that this won't be an issue before deciding to try these out! As always, if any difficulties do arise, we are here to help! Always feel free to reach out to us at 1-800-379-2073. We are open Mon. – Fri., 9 AM – 8 PM EST. Best regards - Brian
A:AnswerThey can be used on multiple devices but not Simultaneously. There is a button on the left ear bud that makes for a fluid time switching from one device to the other.
A:AnswerThank you for your question, LQ! We are thrilled to hear that you are interested in the SoundSport Free wireless headphones. They are compatible with any Bluetooth enabled device and will connect with a Samsung 5s flawlessly. Hope this helps! Ashley - Bose Support
A:AnswerHello, Joe.
Thank you for your question! You can use the right earbud of the SoundSport Free on its own. We would still recommend keeping the portable charging case with you, as the case provides up to 10 additional hours of battery life for the headset. The case is also a great place to safely store the left earbud for times when you want to listen to music in stereo.
Please note that the right earbud is the "master" bud, and would be required for use of the product. The right earbud receives audio from your device. We hope this helps! Have a great day.
Jesse - Bose Support
A:AnswerHey Gtjx! Thank you for your question regarding our SoundSport Free wireless headphones. When removing the buds from your ears the audio will continue to play. To pause the audio you will need to press the multi-function button located on the right earbud. To begin playing your music again you may simply press the same button. Hope this helps! Ashley - Bose Support
A:AnswerI sweat when I run with these, a lot. Never had an issue with water damage. Been using them for several months now (within a week of them being available for sale) and no problems whatsoever.
A:AnswerI usually can't go more than 30ft from my phone while wearing my Soundsports or Quietcomfort 35s, so I'd assume the range is about the same for these. However, some smartwatches have internal storage. For example, I can download songs onto my Apple Watch and walk away from my phone. If my headphones are connected (via bluetooth) to my watch, I can listen to the songs that I've downloaded.
A:AnswerThey actually a bit bulky but headphones are way much bigger anyway. It doesn’t fall off easily since you can lock it up in your ear. In any case, you can also locate where the L/R earpiece is through the app too!
