A:AnswerAre you using both ear buds? Both ears buds have to be out of the case and you use the right one to start it. But if you return the right one only to its case the left one will stop.If you are using both of them and still have no sound than you probably have a defective set.
A:AnswerNo, you must a Bluetooth capacity. Upgrade your systems. Is worth the time and money. The Bose brands has great products for many different styles and life preferences.
A:AnswerThey are compatible with any device that current enough in OS to be able to download the Bose connect app These Buds are awesome they have that true Bose sound!!
A:AnswerYes, I use it daily with my Samsung Note 9, you won't regret this purchase and they are perfect for all activities. Worth every penny, you'll get plenty of use, and this versions holds a longer charge than the previous Bose wireless with the neck holder.